Stairlift Frequently Asked Questions (FAQ)
How much do stair lifts cost?
Prices vary depending on the configuration of your staircase, the stairlift model that best meets your needs and any selected custom options. Because each home is different and each customer's needs are unique, Mobility123 provides free home consultations to learn about your situation, take measurements and recommend the best possible stairlift solution.
What is the weight capacity?
Mobility123 standard stairlifts have a weight capacity of 300 lbs. We also offer an HD stairlift with a 400 lb weight capacity.
My situation is temporary. Can I rent a stair lift?
Yes. Stairlift rentals are in-stock and always available. Keep in mind that rentals are for indoor straight staircases only. Curved stairlift and outdoor stairlift rental options are not available at this time.
Will my stair lift block the way when I try to walk up the stairs?
Stairlifts take up roughly 13" of the staircase when installed properly. This is when not in use and in the folded position.
Does Medicare or health insurance cover the cost of a stair lift?
Stairlift purchases are not covered by health insurance in the US. However, we do offer financing options to assist with the purchase of a new stairlift.
Do I have to modify my home to have a Bruno Stair Lift installed?
Stairlifts are not permanent and require no structural modifications to your home to be installed. Mobility123 stairlifts are simply installed on the top of your stair treads and can be removed with few signs that a unit was ever installed.
How long does it take to have a stair lift installed?
Straight stairlifts can typically be installed within two hours. Custom curved stairlifts may take longer depending on the application and length of the run. Mobility123 will be able to provide you with an accurate timeframe for the installation of your new stairlift.
How are stair lifts powered?
Stairlifts are DC powered. Stairlifts typically draw from DC power in standard operation. The stairlift will be fully functional through battery power in case of an outage. Bruno stairlifts feature a continuous charging rail.
Do Bruno stair lifts have a warranty?
Bruno straight stairlifts feature a limited lifetime warranty on the motor, gearbox, and rail. Bruno’s outdoor and curved stairlifts feature a comprehensive 5-year limited warranty. Ask us about our lifetime (labor included) warranty on Elan SRE-3050 indoor units.
